| At WEIGHT ONLINE we understand the need to have goods that are delivered on time and perform as described. We have been careful to provide you with sufficient information to enable you to come to a confident buying decision. |
| |
| Secure Payments |
| We accept Visa, MasterCard, American Express. When you send us your personal information including credit card information we encrypt these details to protect them from unlawful access. To purchase from us over the Internet you must be over 18 years old. You will have access as a member to the website once your credit card details have been processed and accepted, in which you will be notified by email of membership confirmation |
| |
| If you would you like to make this payment by another method eg.: Fax, money order or direct debit,
Please email us requesting a fax or mail payment form, you may enter your credit card details, or place a direct deposit in to our back account Please make money orders payable to Weight Online and send to 13 Dunferline Cres Cranbourne 3977 Victoria Australia
|
| |
| Your account will not be immediately available if this method of payment if chosen. When we receive your payment, we will enable your account and you will be notified via email. |
| |
| Please email us at
to receive payment details. |
| |
| Faulty goods |
| Most of our products carry a product company warranty. If you have purchased a product from us and it shows a fault please contact us at [ company email address ] giving us the detail of your complaint , date of purchase etc. If the fault is inherent in the goods, we will arrange to have the item repaired or replaced by the Weight Online or the Products Manufacturer. This guarantee does not affect your statutory rights. |
| |
| Your Order |
| We will confirm your order shortly after it is placed. We then send your order to be dispatched. We will notify. All orders are subject to availability. |
| |
| Returns |
| In the event of a customer wishing to return any goods or services to WEIGHT ONLINE as bought on this site, WEIGHT ONLINE will only accept such products if they are returned within 7 days, are of a quality that can be on sold as if new and such acceptance by WEIGHT ONLINE shall only raise a credit available for exchange on other goods or services provided by WEIGHT ONLINE. You must pay the postage of such returns. |
| |
| Receiving your order |
| If your order shows any physical damage, please acknowledge this and sign “received damaged” and notify us immediately. |
| |
| Your Account |
| Our system will hold details of your account and sales transactions with us and they may be viewed only with your username and password. |
| |
| Contact |
| Should you wish to discuss any security or issue regarding these terms please contact us. |
| |
| |
| |
20th August 2008
